Head Of Operations And Services
Siloam Hospitals Group
Bangka Tengah, Bangka Belitung
Additionalinformation
Informasi Tambahan
[HATI-HATI PADA PENIPUAN] Siloam Hospitals Group kembali mengingatkan untuk tetap berwaspada pada modus penipuan yang mengatasnamakan Siloam! Siloam tidak pernah memungut biaya apapun maupun bekerjasama dengan agen perjalanan dalam proses rekrutmen.
Companydescription
Uraian Perusahaan
Jobdescription
Uraian Pekerjaan
•Coordinate with the Operations Excellence Group Head HO regarding the implementation of Front Office Department initiatives/programs/projects to increase patient satisfaction including becoming an agent of change in the Hospital
•Establish control processes in providing services including creating a culture of continuous improvement.
•Collect data, analyze, compile reports, and evaluate complaints and suggestions for improvement from patients, patient families, or visitors so that can be used as a basis for determining service improvement initiatives/programs.
Qualifications
Kualifikasi
•Bachelor/master Degree from Healthcare Administration, Business Administration, or any related major
•Have minimum 5 years of experience in a similar industry/position or as a Project Manager
•Strong leadership skills to manage and inspire a diverse team of healthcare professionals and administrative staff.
•Strong analytical and problem-solving skills to address operational challenges and implement effective solutions.
•In-depth knowledge of hospital operations, including clinical and non-clinical areas, and experience with operational management.
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